Creating content
How do you sell a new service that’s more expensive, slow and problematic, compared to the tried-and-true current method? You point out how your new solution helps deal with other, more pressing problems that your firm’s clients are facing.
Almost every business professional knows about clients asking for something that they can’t realistically have. Maybe that’s the “Rolls Royce” version of their service, but at “Nissan Micra” prices. Or it’s having an environmental report completed next week, when it will require a year’s worth of site-specific wildlife data.
All are terms from the fast-growing field of online marketing. Professional services marketing has grabbed the online marketing trend with both hands and both feet. But what passes for wisdom in online marketing sometimes doesn’t work in professional services. Or it works, but only if the ideas are adapted to professional services (see my definition of “Facebook pixel” below).
Does your firm need to reach the top levels within your target clients, if it’s to sell its services successfully?
It could be that your firm does large, long-term projects with budgets that can only be signed off at the highest level. Or, it’s all about helping to create strategic change, and that’s a top-level decision.
As I’ve found out in building my own business, reaching an organization’s top tier can be frustrating.
Is your firm seeking to become the dominant player in a particular market niche? Perhaps that includes designing spaces to host performances, creating retail environments that provide experiences unmatched by online shopping, or helping the mining sector walk more lightly on the planet.
